Promotional offer terms
Terms for tiyuvta promotional credit: the free starting credit, the first-purchase double, and emailed one-time offers.
On this page
Promotional credit only. No cash value, not refundable, not transferable, and one per person or organization across linked accounts. We may block coordinated accounts and remove their promotional credit. Purchased credit is handled separately. We can change or withdraw any offer at any time.
These terms cover promotional credit only. Credit you buy is governed by the terms of service and the billing and refunds pages, and it does not expire.
The free starting credit
Currently paused: new accounts do not receive this credit right now; the terms below apply once it resumes. New accounts, when this offer is active, receive $5 of promotional credit at first sign-in, once per person or organization across every email address, login method, domain, and linked account. It is usable on the trial model at the rates shown on the trial page and expires 30 days after it is granted; whatever is unspent at expiry is removed from the balance.
The first-purchase double
After an account has made its first API call, its first credit purchase of $5 or more adds another $5 of promotional credit. The bonus is granted when the payment settles, applies once per account, and is available for 14 days from the moment it is offered. If the qualifying purchase is later refunded or charged back, the bonus (or its unspent remainder) is removed with it.
Emailed one-time offers
Some offers arrive by mail with a claim link. Each such offer states its own amounts and its own window in the message that carries it. Claim links are personal and single-use, the window runs from the moment the link is opened, and each offer applies once per account. An offer that is not claimed inside its window lapses; purchases made without claiming are billed at the rates shown on the trial page.
All promotional credit
- No cash value; it cannot be refunded, transferred, sold, or paid out.
- It is spent against metered usage at the per-token rates shown on the trial page, the same as purchased credit.
- One offer of each kind per person or organization across linked accounts. Creating, controlling, or coordinating extra accounts to receive an offer more than once is prohibited.
- We may use verified provider identity, normalized email and domain patterns, short-lived keyed network signals, sign-up timing, and account or key activity to link coordinated accounts. We do not use this data for advertising.
- Linked accounts used to farm an offer are blocked, their sessions and API keys are revoked, and remaining promotional credit is removed. We email the account with a case reference and a support appeal path.
- If a blocked account has purchased credit, we do not automatically debit its mixed balance. The customer may request a refund review. The refundable amount is calculated by treating improperly obtained promotional credit as never granted and charging the account's metered usage against purchased credit.
- We can change, limit, or withdraw any offer at any time. Credit already granted keeps the expiry it was granted with.
- Purchased credit is not removed as promotional credit and does not expire.
Questions: support@tiyuvta.ai.